Shipping policy

Shipping Policy

Shipping Locations

YANOVA currently ships within Australia.

Order Processing

All orders are processed and dispatched within 1–2 business days, excluding weekends and public holidays.

Once your order has been dispatched, you will receive a confirmation email with tracking information.

Estimated Delivery Times

Delivery times may vary depending on your location:

Metro areas: 2–5 business days

Regional areas: 3–8 business days

These timeframes are estimates only and may be affected by carrier delays or peak periods.

Shipping Carriers

Orders are shipped using Australia Post or trusted local courier services.

Delays and Lost Parcels

While we do our best to ensure timely delivery, YANOVA is not responsible for delays caused by shipping carriers or events outside our control.

If your order appears delayed or missing, please contact us and we will assist with lodging an enquiry with the carrier.

Incorrect Address Details

Please ensure your delivery address is entered correctly at checkout. YANOVA is not responsible for orders delayed, returned, or lost due to incorrect or incomplete address information provided by the customer.

Delivery Issues

If you experience any issues with your delivery, please contact us at
yanova.shop.au+support@gmail.com
, and we’ll be happy to assist.